Privacy policy

This Privacy Policy describes how Grandma's Goodies (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from grandmasgoodies.net (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services.

By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

SECTION 1 - INFORMATION WE COLLECT

We collect several types of information:

A. Information You Provide

  • Contact details (name, email, address, phone)
  • Order and payment information
  • Account credentials
  • Customer service communications

B. Information Collected Automatically

  • Device and technical information
  • Usage data and browsing patterns
  • Location information
  • Cookies and similar technologies

C. Third-Party Information

  • Payment processors (Shopify Payments)
  • Shipping partners (Printify)
  • Marketing services (Klaviyo, Meta)
  • Social media platforms

SECTION 2 - HOW WE USE YOUR INFORMATION

We use your information for:

  • Processing and fulfilling orders
  • Providing customer service
  • Marketing and promotions (with consent)
  • Improving our Services
  • Legal compliance and fraud prevention
  • Analytics and site enhancement

SECTION 3 - COOKIES AND TRACKING

A. Types of Cookies We Use

  • Essential cookies for site functionality
  • Analytics cookies for performance
  • Advertising cookies for personalization

B. Cookie Management

  • Consent is implied through site use
  • Control through browser settings
  • Third-party cookie policies apply

SECTION 4 - INFORMATION SHARING

We share information with:

  • Service providers for business operations
  • Marketing and advertising partners
  • Legal authorities when required
  • Business transfer recipients We do not sell your personal information.

SECTION 5 - MARKETING COMMUNICATIONS

A. Email Marketing

  • Double opt-in subscription process
  • Unsubscribe via email link or contact
  • Marketing preferences management

B. Text Messages

  • Opt-out: Text STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT
  • Restart: Text "unstop" or "start"
  • Message and data rates may apply

SECTION 6 - DATA SECURITY AND RETENTION

We protect and maintain your data as follows:

  • Implementation of security measures
  • Indefinite retention for business purposes
  • Data deletion requests accepted
  • No guaranteed absolute security

SECTION 7 - YOUR PRIVACY RIGHTS

A. General Rights

  • Access your information
  • Request corrections
  • Request deletion
  • Opt-out of marketing
  • Data portability

B. California Residents (CCPA)

  • Right to know (12-month history)
  • Right to delete
  • Right to opt-out
  • Verification required for requests

SECTION 8 - CHILDREN'S PRIVACY

  • Services not intended for users under 13 years of age
  • No knowing collection of personal information from children under 13
  • Immediate deletion if such information is discovered
  • Parental consent required for users between 13 and age of majority
  • Right to terminate accounts if unauthorized minor access discovered

SECTION 9 - POLICY UPDATES

  • Changes posted on site
  • "Last Updated" date revised
  • Email notification for significant changes
  • Continued use implies acceptance

SECTION 10 - CONTACT INFORMATION

For privacy-related matters: Grandma's Goodies Email: info@grandmasgoodies.net